Ignite Webs

Privacy Policy

At ignite webs, we prioritise your privacy and have integrated a privacy policy into our service-driven structure.

In this privacy policy, “ignite webs” refers to ignite webs West Midlands House, Gipsy Lane, Willenhall, WV13 2HA. “Web Site” refers to https://www.ignitewebs.com. “Cookies” are small text files placed on your computer by ignite webs when you visit the Web Site. They allow us to identify recurring visitors and analyse their browsing habits within the Web Site. “Data” refers to all information you submit to the Web Site, including but not limited to account details and information submitted through our services.

Who We Are: We are an online marketing agency specialising in providing marketing services and web development? Our services include:

  • Search Engine Optimisation
  • Social Media Marketing
  • Pay Per Click & Google Ads
  • Web Design & Development
  • Marketing Consultancy
  • Domain, Hosting & Email (Third party)

What is a Privacy Notice? A privacy policy, also known as a “Privacy Statement” or “Privacy Notice,” is a statement by ignite webs to its customers, clients, and staff, describing how we collect, use, retain, and disclose personal information that we hold. This privacy policy is part of our commitment to ensuring that we process your personal information/data fairly and lawfully.

Why Issue a Privacy Policy? At ignite webs, we recognise the importance of protecting personal and confidential information in all our activities. This policy demonstrates our commitment to transparency and openness.

What Information We Collect and Why? We may ask for or hold personal information about you to support the delivery of services and ensure a high level of service. The information collected may include:

  • Your Name
  • Contact information such as email addresses and telephone numbers
  • Demographic information such as postcode
  • Financial information such as credit/debit card numbers
  • An IP address (automatically collected)
  • Web browser type and version (automatically collected)
  • Operating system (automatically collected)
  • A list of URLs starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected)
  • Cookie information

ignite webs will not send information or market services to you that are not relevant to the service in which you have expressed interest unless you have requested otherwise.

Where is Your Data Stored? Your personal data is securely stored electronically, with access strictly restricted to users within our organization.

Our Use of Data: Any personal data you submit via digital routes such as social media or our website, or provide to ignite webs, will be retained if you use our services. Any data submitted via other forms of communication may be retained for a longer period.

ignite webs will NOT sell your details to third parties. However, we may share your details with relevant third parties to progress matters on your behalf, but NEVER for marketing purposes. Relevant third parties may include:

  • Domain Name Services Providers
  • Hosting Providers
  • Analytical Services Providers

Unless we are legally obliged or permitted to do so, and subject to Clause 4, your Data will not be disclosed to other third parties. All personal data is stored securely and in accordance with the principles of the General Data Protection Regulations.

Breaches of Confidentiality: ignite webs recognises that there may be occasions where individual workers feel the need to breach confidentiality. In situations where there is a risk of danger to an individual, volunteer, employee, or the public, or where withholding information is against the law, confidential or sensitive information may be disclosed to external agencies on a need-to-know basis (e.g., police or social services). Breaching confidentiality should follow these steps:

  1. The staff member should immediately raise the matter with their Line Manager.
  1. The staff member must discuss with the Line Manager the issues involved in the case and explain why they feel confidentiality should be breached and what would be achieved by breaching confidentiality.
  2. The Line Manager should take a written note of this discussion & inform the recommender or account. The Line Manager is responsible for discussing with the worker what options are available in each set of circumstances. The Line Manager is responsible for deciding on whether confidentiality should be breached.
  3. If the Line Manager decides that confidentiality is to be breached, then they should take the following steps: The Line Manager should contact a Managing Director.
  4. The Manager should brief the Managing Director on the full facts of the case, ensuring they do not breach confidentiality in doing so. The Line Manager should seek authorisation to breach confidentiality from the Managing Director.
  5. If the Managing Director agrees to breach confidentiality, a full written report on the case should be made and any action agreed undertaken. The Line Manager is responsible for ensuring all activities are actioned.
  6. If the Managing Director does not agree to breach confidentiality, then this is the final decision of ignite webs Legislative Framework ignite webs will monitor this policy to ensure it meets statutory and legal requirements including the General Data Protection Regulations.
  7. Annual training on the policy will include this aspect. Third Party Payment Systems ignite webs may from time to time employ the services of other parties for dealing with matters that may include but are not limited to, payment handling, delivery of services, search engine facilities, advertising, and marketing. Non-adherence Breaches of this policy will be dealt with under the Grievance and/or Disciplinary procedures as appropriate.
  8. Changes in business ownership Any newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you. If any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes. Controlling access to your data Wherever you are required to submit Data, you will be given options to restrict our use of that Data.
  9. This may include the following: use of Data for direct marketing purposes; and sharing Data with third parties. Your right to withhold information You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data. You may restrict your internet browser’s use of Cookies.
  10. Cookies ignite webs may set and access Cookies on your computer. First-party Cookies that may be placed on your computer are detailed in Schedule 1 [and third-party Cookies that may be placed on your computer. All Cookies used by the Web Site are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.]
  11. ignite webs has carefully chosen these Cookies and uses them to facilitate certain functions and features of the Web Site. [We also use Cookies for analytics purposes. These Cookies track your movements and activities on the Web Site and are designed to give us a better understanding of our users, thus enabling us to improve the Web Site and our services. Before the Web Site sets Cookies on your computer, you will be presented with a message requesting your consent to set those Cookies when using any of our websites.
  12. None of the Cookies set by the Web Site jeopardises your privacy in any way and no personal data is collected. By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our Web Site. If you wish to deny your consent to the placing of Cookies, certain features of the Web Site may not function fully or as intended. Certain features of the Web Site depend upon Cookies to function and are deemed, within the law, to be strictly necessary. These Cookies are detailed in Schedule 1A.
  13. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings. You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however, this can be altered.
  14. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site. You may delete Cookies at any time however you may lose any information that enables you to access the Web Site more quickly.
  15. The Web Site uses the third-party Cookies detailed in Schedule 2 for the purposes described herein. These Cookies are not integral to the services provided by the Web Site to you and may be blocked at your choosing via your internet browser’s privacy settings or via your response to the request for consent. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.
  16. Security of your data security is of great importance to ignite webs and to protect your Data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure Data collected online.”